Delivery Information

	UK Standard delivery			UK Next day delivery
Cost	£3.00 or FREE with orders over £39.50			Contact us for a quote
Order before:	12:30pm			12:30pm
Delivery (in working days i.e. Mon to Fri)	3-5 days			next day
If order is placed before latest order time:	Delivery will be by:
Monday	Friday			Tuesday
Tuesday	Monday			Wednesday
Wednesday	Tuesday			Thursday
Thursday	Wednesday			Friday
Friday	Thursday			Saturday
Saturday	Friday			Tuesday
Sunday	Friday			Tuesday

Please note the following:

• We do not deliver on bank holidays.

• Order cut-off for all delivery services is 12:30pm (UK time). Orders placed after 12:30pm will be treated, for the purposes of delivery, as having been placed the next working day.

• Working days are defined as Monday – Friday (excluding bank and public holidays) – therefore any orders placed after 12:30pm on Friday will not be processed until Monday.

• Delivery will be through Royal Mail, Parcel Force or Hermes.

• Large orders will require a signature to confirm receipt. If a signature cannot be obtained, the carrier may ask a neighbour to sign for the delivery. Deliveries that require a signature will not be left if a signature cannot be obtained. If the carrier leaves the delivery with a neighbour or at your local post office, they will leave a card for you telling you where it is.

• Where a signature is given by someone other than you or the parcel is left at your local post office, the order will be treated as having been delivered.

• You may, when placing your order online, specify a different delivery address than your payment address if that is more convenient for you.

• All delivery timescales are approximate and subject to availability. The precise timing of a delivery cannot be specified.

• Customers are advised that express delivery is not available for orders from the Isle of Wight, Channel Islands, Scottish Islands or BFPO addresses.

• PLEASE NOTE WE ARE UNABLE TO SEND AEROSOLS OUTSIDE OF THE UK.